These Terms govern your use of the East Atlanta Doggie Dojo website and all training, walking and coaching services provided by East Atlanta Doggie Dojo LLC. By booking, purchasing, or continuing services, you agree to them.

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1. Eligibility and authority
 

To receive our services you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and have the legal authority, right and freedom to enter into these Terms as a binding agreement. You may not use this website or receive services if doing so is prohibited by any law or regulation applicable to you.

You confirm that you are the owner of the dog, or that you have the owner's authority to make these agreements on their behalf.

If more than one person in a household books or pays, each of you is bound by these Terms and each of you is responsible under them.
 

2. Services and pricing
 

We offer an Initial Consultation, In-Person Dog Training, Virtual Coaching Sessions, walks in 30, 45 and 60 minute lengths, and multi-session training and walk packages.
 

Current prices are listed on this website and the prices shown at checkout are the ones that apply. We reserve the right to change our prices at any time and to correct pricing errors that may inadvertently occur. A price change does not affect a package you have already bought. Any applicable sales tax is shown at checkout.
 

3. Changes to the services
 

We may, without prior notice, change the services, stop providing the services or any feature of them, or set limits on them. We may suspend or terminate access to the website for any reason. This does not affect sessions you have already paid for, which are governed by Sections 6 and 7.
 

4. Booking and scheduling
 

Bookings are made through this website. A session is confirmed when it shows as confirmed in the booking system and payment has cleared. A booking left unpaid or incomplete is not confirmed and does not hold your slot.
 

We schedule in good faith around your availability. We do not guarantee any particular day, time or recurring slot.
 

Walks are scheduled within a window, not to the minute. We aim to arrive close to the booked time and will tell you if we are running significantly late.
 

5. Payment
 

Payment is due at booking. Packages and plans are paid in full up front.
 

We accept payment only through the checkout on this website. We do not take cash, card, or payment-app transfers in person, and we will decline if offered. This is deliberate: it keeps a clean record of what was bought and when, for both of us.
 

6. Cancellation, rescheduling and no-shows
 

These differ by service, and the policy shown when you book is the one that applies.
 

Initial Consultation: Cancel or reschedule at least 24 hours ahead. No fee.
 

In-Person Dog Training and Virtual Coaching: Free 24 hours or more ahead. Less than 24 hours, $35. Rescheduling needs 12 hours or more notice.
 

Walks: Cancellation within 24 hours, $10. Rescheduling needs 12 hours or more notice.
 

A late cancellation costs you the fee above. It does not consume a session from your package balance.
 

No-shows: If we arrive and cannot access the dog, or nobody is present for a session that requires you, that counts as a delivered session: it is deducted from your package if you have one, or charged in full if you do not.
 

If we cancel: You are not charged and the session returns to your balance. Where we cancel for weather, illness, an emergency or any cause outside our control, we will offer you the earliest reasonable replacement slot.
 

7. Packages and balances
 

Packages are a block of sessions at a discount against the single-session rate. That discount is what you receive in exchange for paying in advance, and it is the reason Section 9 reads as it does.
 

• Expiry. Packages expire twelve months from the date of purchase. Unused sessions are then forfeited. We may, at our convenience, sole discretion, and as a courtesy, remind you before a package is close to expiring.
   

• Household sharing. A balance belongs to the purchasing household, not to one dog. With more than one dog you may use the same balance across them, subject to our agreement on what is appropriate for each dog.
   

• Transfers. Balances are not transferable to another household and have no cash value.
   

• Consultations never count against a training package.
   

• Walk packages and training packages are separate products and cannot be used interchangeably.
   

8. Fees and non-payment
 

If a payment fails or is reversed we may suspend services until it is resolved. Where you have authorised us to keep a payment method on file, cancellation fees under Section 6 may be charged to it. Otherwise we will invoice you and payment is due before your next session.
 

9. Refunds

 

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All sales are final. East Atlanta Doggie Dojo does not issue refunds for any service, session, package or plan, whether used or unused, in whole or in part. This includes:
 

• Packages you decide not to finish
   

• Sessions remaining when a package expires under Section 7
   

• A decision to stop training, change trainers, move away, or change your mind
   

• Dissatisfaction with the rate of progress, given Section 13
   

Credits. We may, at our sole discretion and without setting a precedent, issue a session credit instead of a refund. A credit is a courtesy, not an entitlement, has no cash value, and expires with the original package.
 

If your dog dies or becomes unable to train or walk. We will talk it through with you. Anything we offer is a courtesy under the credit paragraph above and is not a refund.
 

This policy is disclosed to you before purchase, on the checkout page, in the plan terms, and here, and you accept it when you buy.
 

10. What we need from you
 

Rabies vaccination. Georgia's Rabies Control Law (O.C.G.A. Title 31, Chapter 19) requires dogs to be vaccinated against rabies by a licensed veterinarian, with the intervals set by your county board of health. Your dog must be currently vaccinated and you must provide proof on request.
 

Other vaccinations. We also require current DHPP and Bordetella. These are our requirement rather than a legal one, and they exist because your dog may be around other dogs. We may decline or stop service if we cannot verify any of the above.
 

Disclosure before we start. Before your first session you must tell us about any history of biting, snapping, resource guarding, fighting with other dogs, fear aggression, escape or containment failure, or any bite ever reported to animal control.
 

Ongoing disclosure. This is not a one-time intake question. If any of the above happens at any point while we are working together, you must tell us before the next session. A dog's history is the most important single input into handling them safely, and a bite we do not know about is a risk to us, to you, to your neighbours and to your dog. If we later learn that a material history was withheld, we may end services immediately under Section 16.
 

Health. Tell us about injuries, surgeries, medications, seizures, joint or spinal conditions, heat sensitivity, breathing difficulties, and anything a vet has told you to limit. If your dog is unwell or lame, tell us and we will reschedule rather than work.

Equipment. Your dog must be in a properly fitted collar or harness with current ID. We will tell you what we recommend. Buying it is your choice and your cost.
 

Accurate information. Addresses, gate, door and alarm codes, parking instructions and phone numbers must be current. If we cannot reach the dog because what we were given is wrong, that is a no-show under Section 6.
 

Securing your dog before we arrive. Where a dog may rush a door or gate, have them leashed, crated or behind a barrier before we arrive, and tell us how you want the arrival handled. Some of the dogs we work with are reactive at thresholds and the first ten seconds matter.
 

11. During a session
 

Other people present. Tell us in advance who will be there. Training works best with the people who handle the dog day to day, and badly with an audience.
 

Children. Children are welcome where you judge it appropriate, but you are responsible for supervising them at all times. We cannot supervise a child and handle a dog at the same time, and many of the dogs we work with are being seen precisely because their behaviour around people is unpredictable.
 

Our helper dog. We sometimes work with our own trained dog as a neutral, controlled presence, which is one of the more effective ways to work on dog-to-dog reactivity. We will ask you before doing this. If you agree, you accept the ordinary risks of dogs being near one another, and Section 14 applies to any injury your dog causes to ours in the same way it applies to injury caused to any other animal.
 

Off-leash and long-line work. We will not work a dog off-leash in an unsecured area. Long line work happens only where it is safe and appropriate, and only with your agreement.
 

Weather. We will shorten, move indoors, or cancel a session or walk where heat, cold, storms or air quality make it unsafe, and we will use our own judgement on that. Atlanta summers are genuinely dangerous for some dogs, particularly flat-faced breeds and dogs with breathing or heart conditions. A session we cut short for safety is treated as delivered.
 

12. Property access
 

Where you give us keys, codes or entry instructions, we will use them only to perform the services you booked, and we will keep them secure. We are not responsible for pre-existing damage, faulty locks or hardware, or alarms triggered by codes given to us incorrectly.
 

Tell us if anyone else may be at the property during a session. If another person, contractor or dog is present unexpectedly, we may end the session for safety and it will be treated as delivered.
 

13. Veterinary care, risk and outcomes
 

Emergency veterinary care. You authorise us, at our discretion, to seek emergency veterinary care for your dog if we believe it is needed. We will make reasonable attempts to reach you first, and will contact you as soon as possible either way. You are responsible for the full cost of that care. We will use your regular vet where practical and an emergency clinic otherwise. Please keep a current emergency contact on file with us.
 

Assumption of risk. Dog training and dog walking carry inherent risks that cannot be eliminated. These include, without limitation: bites and scratches to handlers, to other people or to other animals; a dog slipping a collar, harness or leash and running loose; injury from pulling, lunging or sudden movement; contact with other dogs, wildlife, traffic or unknown hazards outdoors; injury during exercise; illness transmitted between dogs; and property damage caused by a dog. You understand and accept these risks, and you confirm that the information you gave us under Section 10 was true and complete.
 

No guaranteed outcome. We will apply professional skill and honest judgement, but we do not and cannot guarantee any particular result, timeline, or that any specific behaviour will be resolved. Progress depends heavily on the work you do between sessions. Nothing we say about likely outcomes in an email, recap, session plan or conversation is a warranty.
 

14. Release, indemnification and limitation of liability

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Release. To the fullest extent permitted by Georgia law, you release and discharge East Atlanta Doggie Dojo LLC (the "Company") and Garrett Kelly (the "Owner"), and their employees and agents, from any claim, demand, loss or cause of action arising out of the services, including injury to you, to your dog, to other animals, or damage to property, except to the extent caused by gross negligence or wilful misconduct.
 

Third-party injury and indemnification. You are the owner of your dog and you remain legally responsible for what your dog does. If your dog injures another person or animal, or damages property, during or in connection with our services, you agree to indemnify, defend and hold the Company and Owner harmless from any resulting claim, damages, costs or legal fees (including attorneys' fees), except to the extent caused by gross negligence or wilful misconduct. You also agree to indemnify and hold the Company and Owner harmless from any claim brought by a third party arising out of your use of this website.
 

Limitation of liability. To the maximum extent permitted by applicable law, in no event shall the Company or Owner be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the services.
 

To the maximum extent permitted by applicable law, the Company and Owner assume no liability for (i) errors, mistakes or inaccuracies of content; (ii) personal injury or property damage of any nature resulting from your access to or use of the website; or (iii) any unauthorised access to or use of our servers and any personal information stored there.
 

Our total liability arising out of these Terms is limited to the amount you paid for the specific services giving rise to the claim.
 

Insurance. You are encouraged to carry homeowner's or renter's insurance covering dog-related liability. Our insurance does not cover your liability as an owner.
 

15. Photos, media and content
 

Our content. The website and all materials in it, including software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music and all related intellectual property rights, are the exclusive property of the Company and Owner. Nothing in these Terms creates a licence in them, and you agree not to sell, licence, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from them.
 

Content you upload. By uploading anything to the website, including vaccination records, photographs, video and text, you confirm that you own the relevant rights or have the appropriate licence, and you consent to it being displayed on the website where relevant to the service.
 

Photos of your dog. We often take photos and short video during sessions and walks, and send some to you in recaps. You grant us permission to use photos and video of your dog in marketing, on the website and on social media. We will not use your name, your address, or images in which you or other people are identifiable without asking you first. You may opt out at any time by telling us in writing, and we will stop using new material and remove what we reasonably can.
 

16. Ending services
 

You may stop at any time. Section 9 applies to anything already paid for.
 

We may decline or end services at our discretion, including where a dog presents a risk we judge we cannot safely manage, where material history was withheld under Section 10, where vaccination cannot be verified, where the environment is unsafe, or where a client is abusive toward us. Where we end services for safety reasons and you have broken no term of these Terms, we will discuss an appropriate credit with you.
 

17. Changes to these Terms
 

We may modify these Terms from time to time at our sole discretion, so you should review this page periodically. When we make a material change we will notify you by email at the address on your account. Your continued use of the website or our services after a change constitutes acceptance of the new Terms. If you do not agree, do not use or continue to access the website or the services.

Changes apply going forward. A package you have already purchased continues under the Terms in force when you bought it. The date at the top tells you which version you agreed to.
 

18. General
 

Governing law and venue. Georgia law governs these Terms. Any dispute is brought in the state or superior courts of Dekalb County, Georgia.
 

Severability. If any provision is found unenforceable, the rest remains in force and the unenforceable provision is limited to the minimum extent necessary rather than struck entirely.
 

Entire agreement. These Terms, together with the booking policy shown for the service you book, are the whole agreement between us on these subjects and replace prior terms pages, waivers, and statements made by email.
 

Notices. Notices to you go to the email address on your account. Notices to us go to gkelly@eastatlantadoggiedojo.com.
 

19. Acknowledgement
 

By checking the box at booking, by purchasing a package, or by continuing services, you confirm that you have read and agree to these Terms, that the information you gave us about your dog is true and complete, that you understand the risks in Section 13, that you understand there are no refunds under Section 9, and that you have authority to make these agreements for this dog.